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Frequently asked questions

The things people ask us most, answered plainly.

How long does delivery take?

We offer two options at checkout. Standard delivery arrives in 3–5 working days and costs ₦5,000; Express arrives in 1–2 working days and costs ₦12,000. The exact price for your order is shown before you pay, and it is calculated from the delivery address you give us.

Where do you deliver?

We currently deliver anywhere in Nigeria. Enter your address at checkout and we will show you the delivery options available for it — if nothing appears, we cannot reach that address yet.

How do I track my order?

We email you a confirmation as soon as your order is placed, and a second email with your tracking number as soon as it is handed to the courier. If you have an account, the tracking number also appears on the order in your order history.

How do I pay?

Payment is handled by Paystack. You enter your card details on their secure page, never on ours — this site never sees or stores your card number. We accept the cards and payment methods Paystack supports.

Do I need an account to order?

No. You can check out as a guest with just an email address and a delivery address. An account is only useful if you want to keep your addresses saved and see your order history in one place.

Are your products genuine?

Yes. Every product we sell is sourced as genuine stock, and it comes with the manufacturer's own warranty. If anything arrives that is not what you ordered, contact us and we will put it right.